Advanced workspace features

Built for high-volume support teams

Granular permissions

Give every teammate exactly the access they need. Roles are scoped per workspace, per agent and per channel, and every change is written to the audit log.

SUPPORT REVIEW

A quarterly read on resolution rate, containment and handoff quality across every channel your customers reach you on.

Access controls

Require SSO, set session limits and revoke a device the moment someone leaves. Access rules apply to the dashboard and the API alike.

ACCESS POLICY

Single sign-on, enforced session limits and device revocation, applied consistently across the dashboard and the public API.

Approval before publish

Nothing reaches a customer unreviewed. Draft changes sit in a queue until an owner approves them, with a diff of every edit.

CHANGE REVIEW

Draft flows wait in an approval queue. Reviewers see a line-by-line diff before anything is published to a live channel.

Dynamic watermarking

Every page is stamped with the viewer’s email, IP address and timestamp. Configure opacity, position, colour and tiling so leaks stay traceable without hurting readability.

CONFIDENTIAL

Each exported page carries the viewer’s identity, so a shared file can always be traced back to the person who opened it.

Allow list

Restrict a workspace to named domains or addresses. Anyone outside the list is refused before a session is created.

ALLOW LIST

Access limited to named domains and addresses, with every refused attempt recorded for your security team.

Screenshot protection

Blur content when a capture is detected and log the attempt against the session, so sensitive material stays inside the room.

VIEW ONLY

Capture attempts blur the page and are recorded against the viewing session with a full timestamp.

Email invitations

Invite viewers by email with a link that expires. Each recipient gets their own trackable session.

INVITATION

Per-recipient links that expire on your schedule, each producing its own trackable viewing session.

Document notifications

Get told the moment a document is opened, downloaded or shared onward, in the channel your team already watches.

ACTIVITY

Real-time alerts when a document is opened, downloaded or forwarded, delivered where your team already works.

Page-by-page analytics

See which pages held attention and which were skipped, per viewer and per session, with time on page.

PAGE ANALYTICS

Time-on-page and drop-off for every page, broken down per viewer so you know what actually got read.

Q&A conversations

Let viewers ask questions in context. Answers thread against the page and stay with the document.

Q&A THREAD

Questions asked in context, threaded against the page they refer to and kept with the document for good.

Custom branding

Put your own logo, colours and typography on every shared surface, from the viewer to the notification emails.

YOUR BRAND

Your logo, palette and type applied across the viewer, the share page and every notification email.

Custom domains

Serve documents from your own domain so the whole experience reads as yours, with certificates handled for you.

YOUR DOMAIN

Documents served from your own hostname with certificates provisioned and renewed automatically.

Granular permissions

Give every teammate exactly the access they need. Roles are scoped per workspace, per agent and per channel, and every change is written to the audit log.

SUPPORT REVIEW

A quarterly read on resolution rate, containment and handoff quality across every channel your customers reach you on.

wotnot.io

Advanced workspace features

Built for high-volume support teams

Granular permissions

Give every teammate exactly the access they need. Roles are scoped per workspace, per agent and per channel, and every change is written to the audit log.

SUPPORT REVIEW

A quarterly read on resolution rate, containment and handoff quality across every channel your customers reach you on.

Access controls

Require SSO, set session limits and revoke a device the moment someone leaves. Access rules apply to the dashboard and the API alike.

ACCESS POLICY

Single sign-on, enforced session limits and device revocation, applied consistently across the dashboard and the public API.

Approval before publish

Nothing reaches a customer unreviewed. Draft changes sit in a queue until an owner approves them, with a diff of every edit.

CHANGE REVIEW

Draft flows wait in an approval queue. Reviewers see a line-by-line diff before anything is published to a live channel.

Dynamic watermarking

Every page is stamped with the viewer’s email, IP address and timestamp. Configure opacity, position, colour and tiling so leaks stay traceable without hurting readability.

CONFIDENTIAL

Each exported page carries the viewer’s identity, so a shared file can always be traced back to the person who opened it.

Allow list

Restrict a workspace to named domains or addresses. Anyone outside the list is refused before a session is created.

ALLOW LIST

Access limited to named domains and addresses, with every refused attempt recorded for your security team.

Screenshot protection

Blur content when a capture is detected and log the attempt against the session, so sensitive material stays inside the room.

VIEW ONLY

Capture attempts blur the page and are recorded against the viewing session with a full timestamp.

Email invitations

Invite viewers by email with a link that expires. Each recipient gets their own trackable session.

INVITATION

Per-recipient links that expire on your schedule, each producing its own trackable viewing session.

Document notifications

Get told the moment a document is opened, downloaded or shared onward, in the channel your team already watches.

ACTIVITY

Real-time alerts when a document is opened, downloaded or forwarded, delivered where your team already works.

Page-by-page analytics

See which pages held attention and which were skipped, per viewer and per session, with time on page.

PAGE ANALYTICS

Time-on-page and drop-off for every page, broken down per viewer so you know what actually got read.

Q&A conversations

Let viewers ask questions in context. Answers thread against the page and stay with the document.

Q&A THREAD

Questions asked in context, threaded against the page they refer to and kept with the document for good.

Custom branding

Put your own logo, colours and typography on every shared surface, from the viewer to the notification emails.

YOUR BRAND

Your logo, palette and type applied across the viewer, the share page and every notification email.

Custom domains

Serve documents from your own domain so the whole experience reads as yours, with certificates handled for you.

YOUR DOMAIN

Documents served from your own hostname with certificates provisioned and renewed automatically.

Granular permissions

Give every teammate exactly the access they need. Roles are scoped per workspace, per agent and per channel, and every change is written to the audit log.

SUPPORT REVIEW

A quarterly read on resolution rate, containment and handoff quality across every channel your customers reach you on.

wotnot.io

Advanced workspace features

Built for high-volume support teams

Granular permissions

Give every teammate exactly the access they need. Roles are scoped per workspace, per agent and per channel, and every change is written to the audit log.

SUPPORT REVIEW

A quarterly read on resolution rate, containment and handoff quality across every channel your customers reach you on.

Access controls

Require SSO, set session limits and revoke a device the moment someone leaves. Access rules apply to the dashboard and the API alike.

ACCESS POLICY

Single sign-on, enforced session limits and device revocation, applied consistently across the dashboard and the public API.

Approval before publish

Nothing reaches a customer unreviewed. Draft changes sit in a queue until an owner approves them, with a diff of every edit.

CHANGE REVIEW

Draft flows wait in an approval queue. Reviewers see a line-by-line diff before anything is published to a live channel.

Dynamic watermarking

Every page is stamped with the viewer’s email, IP address and timestamp. Configure opacity, position, colour and tiling so leaks stay traceable without hurting readability.

CONFIDENTIAL

Each exported page carries the viewer’s identity, so a shared file can always be traced back to the person who opened it.

Allow list

Restrict a workspace to named domains or addresses. Anyone outside the list is refused before a session is created.

ALLOW LIST

Access limited to named domains and addresses, with every refused attempt recorded for your security team.

Screenshot protection

Blur content when a capture is detected and log the attempt against the session, so sensitive material stays inside the room.

VIEW ONLY

Capture attempts blur the page and are recorded against the viewing session with a full timestamp.

Email invitations

Invite viewers by email with a link that expires. Each recipient gets their own trackable session.

INVITATION

Per-recipient links that expire on your schedule, each producing its own trackable viewing session.

Document notifications

Get told the moment a document is opened, downloaded or shared onward, in the channel your team already watches.

ACTIVITY

Real-time alerts when a document is opened, downloaded or forwarded, delivered where your team already works.

Page-by-page analytics

See which pages held attention and which were skipped, per viewer and per session, with time on page.

PAGE ANALYTICS

Time-on-page and drop-off for every page, broken down per viewer so you know what actually got read.

Q&A conversations

Let viewers ask questions in context. Answers thread against the page and stay with the document.

Q&A THREAD

Questions asked in context, threaded against the page they refer to and kept with the document for good.

Custom branding

Put your own logo, colours and typography on every shared surface, from the viewer to the notification emails.

YOUR BRAND

Your logo, palette and type applied across the viewer, the share page and every notification email.

Custom domains

Serve documents from your own domain so the whole experience reads as yours, with certificates handled for you.

YOUR DOMAIN

Documents served from your own hostname with certificates provisioned and renewed automatically.

Granular permissions

Give every teammate exactly the access they need. Roles are scoped per workspace, per agent and per channel, and every change is written to the audit log.

SUPPORT REVIEW

A quarterly read on resolution rate, containment and handoff quality across every channel your customers reach you on.

wotnot.io