Say no to tedious customer service. Unimpressive analytics, non-personalized chat flows, and lethargic interface make Tidio’s chatbot unable to accomplish business goals. Move to a less tedious, highly usable, and accessible alternative to Tidio like WotNot.
Tidio is a fascinating chat support tool. But, the rigidity of the tool combined with a lack of flexibility, absence of real-time updates, and a steep learning curve point toward the need for an expert to maneuver the magic. Their slow updates and lack of customization make it almost akin to another off-the-shelf product.
WotNot, a Tidio alternative, was primarily developed to help all companies across industries and sizes to improve support and lead generation. Whether you want to know your performance or personalize your bot, WotNot has all the functionality to support you. WotNot’s team intervenes and helps build the bot when you lack the team or expertise.
If these reasons don’t seem enough to make the decision, we have listed the top benefits of choosing WotNot over Tidio.
Reason #1
Tidio’s analytics is its weakest link. An infrastructure that cannot support real-time updates and a basic interface spells uninteresting. Moreover, you don’t get weekly performance reports, which makes decision-making tough for business owners. WotNot is acclaimed for the superbly designed analytics dashboard that gives a view into the chats, leads, and potential conversions. You get detailed reports with insights that can help you make real-time decisions and improve lead generation with this Tidio alternative.
Reason #2
With Tidio, you just buy the subscription and are on your own. Unlike other Tidio alternatives, we believe some handholding is needed to achieve your business goals. Hence, with our experience and knowledge of the technology, we provide a done-for-you service wherein our bot experts build and deliver your chatbots on time. No other Tidio competitor offers this service at an affordable price like WotNot.
Reason #3
With its primary and unintuitive bot builder, Tidio doesn’t cover critical features like minimap, version control, and auto-layout. Moreover, it is not a straightforward interface, which makes creating the bot and navigating through the application easy for new users. WotNot is a beginner-friendly alternative to Tidio. With its drag-n-drop interface, powerful features, and scalable conversation flows, you can easily create a bot without expert intervention. The pre-built templates help avoid developing a bot flow from scratch.
Reason #4
Rigidity is core to Tidio. Despite being a good chatbot, it doesn’t allow businesses to customize the flows. You can personalize a few things like chat widget, branding, and themes, but that’s it. Contrary to that, you have a whole set of customization opportunities with WotNot, an alternative to Tidio. Personalize everything from responses to integrations with our bot builder. You can also grab the customized templates to get started.
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