Tidio is a fascinating chat support tool. But, the rigidity of the tool combined with a lack of flexibility, absence of real-time updates, and a steep learning curve point toward the need for an expert to maneuver the magic. Their slow updates and lack of customization make it almost akin to another off-the-shelf product.
WotNot, a Tidio alternative, was primarily developed to help all companies across industries and sizes to improve support and lead generation. Whether you want to know your performance or personalize your bot, WotNot has all the functionality to support you. WotNot’s team intervenes and helps build the bot when you lack the team or expertise.
If these reasons don’t seem enough to make the decision, we have listed the top benefits of choosing WotNot over Tidio.