Zendesk is no longer the zen of chatbots. Ridiculously expensive plans, a dull interface, and lethargic support are why businesses are quickly looking for Zendesk alternatives like WotNot, which can build experiential bots.
Zendesk has everything, from ticketing services to support solutions. However, it’s clearly built for enterprises with a large team that can work on building your bot. You cannot depend on their services to build a conversational bot from no free plans to a painfully slow support team. The bot builder itself lacks the interface to build a human-like chatbot for conversations.
WotNot has raised the bar for startups with a forever-free plan, generous support, and a lot of handholding. If you don’t have the team, WotNot steps up to the occasion and helps you build the bot. You get to focus on your core strengths at a reasonable price while the bot acts as your sales and support person.
If you still want to dive deeper into the reasons to choose WotNot over Zendesk, here are some comparison points for you.
Reason #1
We have a free trial plus plan that makes starting out with WotNot easy on your pockets. Unlike Zendesk, we don’t charge per conversation or limit the number of customers to the lowest possible number. Even our starter plan is priced at a reasonable rate against the ridiculously high-priced (read $459) starter plan with Zendesk. We believe in offering growth and scaling opportunities to all our customers without putting a dent in their pockets. That’s why even our free and starter plans are devised to boost growth.
Reason #2
With Zendesk, you get a boring and outdated interface. It is not built for people with no coding or technology knowledge. On the other hand, we have devised WotNot as a no-code platform with pre-built templates and crucial features like auto-layout, minimap, and version control that are missing in Zendesk. With our easy-to-use interface and feature-laden bot builder, you can easily create chatbots for your business without a technical team assisting you.
Reason #3
People require support, even if you claim to have an easy-to-use product. Unlike Zendesk, we keep people at the core of our business. With a 24/7 support team at your disposal and a team ready to take you through the bot building irrespective of your size and strength, support is a foundation of our business. With WotNot, you can reach customer care within seconds through all mediums and get your queries resolved in time.
Reason #4
Unlike Zendesk, you don’t need tech support, coding knowledge, or a bot expert to get started. Use the drag-n-drop interface, customize the flows, personalize the conversation and preview the chat. We offer in-built templates and basic customizations to help you get started. If you want a more elaborate structure, our experts will jump on a call with you and help build the bot, saving third-party hiring expenses
Explore how WotNot is the ultimate Ada support alternative for your chatbot requirements.
Learn more
Explore how WotNot is the ultimate Landbot alternative for your chatbot requirements.
Learn moreWe thought you might have some more questions. Here are some FAQs to help you out.
Do contact us if you need more help.
We’re the most reliable and reasonably priced Zendesk alternative in the market. Book a demo and see why we’re worth it.
