The Smarter and Cost-efficient Zendesk Alternative

Zendesk is no longer the zen of chatbots. Ridiculously expensive plans, a dull interface, and lethargic support are why businesses are quickly looking for Zendesk alternatives like WotNot, which can build experiential bots.

Trusted by 3000+ businesses

Meet WotNot: The Delightful Bot that Humanizes Conversations

Zendesk has everything, from ticketing services to support solutions. However, it’s clearly built for enterprises with a large team that can work on building your bot. You cannot depend on their services to build a conversational bot from no free plans to a painfully slow support team. The bot builder itself lacks the interface to build a human-like chatbot for conversations. 

WotNot has raised the bar for startups with a forever-free plan, generous support, and a lot of handholding. If you don’t have the team, WotNot steps up to the occasion and helps you build the bot. You get to focus on your core strengths at a reasonable price while the bot acts as your sales and support person.

If you still want to dive deeper into the reasons to choose WotNot over Zendesk, here are some comparison points for you.

Reason #1

Pricing that doesn't penalize growth

We have a free trial plus plan that makes starting out with WotNot easy on your pockets. Unlike Zendesk, we don’t charge per conversation or limit the number of customers to the lowest possible number. Even our starter plan is priced at a reasonable rate against the ridiculously high-priced (read $459) starter plan with Zendesk. We believe in offering growth and scaling opportunities to all our customers without putting a dent in their pockets. That’s why even our free and starter plans are devised to boost growth.

Reason #2

Powerful, Smart and Feature-driven Bot Builder

With Zendesk, you get a boring and outdated interface. It is not built for people with no coding or technology knowledge. On the other hand, we have devised WotNot as a no-code platform with pre-built templates and crucial features like auto-layout, minimap, and version control that are missing in Zendesk. With our easy-to-use interface and feature-laden bot builder, you can easily create chatbots for your business without a technical team assisting you.

Reason #3

Support that Doesn’t Let You Down

People require support, even if you claim to have an easy-to-use product. Unlike Zendesk, we keep people at the core of our business. With a 24/7 support team at your disposal and a team ready to take you through the bot building irrespective of your size and strength, support is a foundation of our business. With WotNot, you can reach customer care within seconds through all mediums and get your queries resolved in time.

Reason #4

Zero tech dependency

Unlike Zendesk, you don’t need tech support, coding knowledge, or a bot expert to get started. Use the drag-n-drop interface, customize the flows, personalize the conversation and preview the chat. We offer in-built templates and basic customizations to help you get started. If you want a more elaborate structure, our experts will jump on a call with you and help build the bot, saving third-party hiring expenses

To make comparison with Zendesk easy, here’s an at-a-glance sheet of features available with both bot builders for you:

wotnot comparison
Zendesk logo
Starting Planhelper icon
Seatshelper icon
Annual cost for 10 seatshelper icon
Cost for new seat helper icon
Free Planhelper icon
Transparent Pricing Planhelper icon
Billing Frequencyhelper icon
Setup & Support
Target Customershelper icon
All businesses
Personalised Onboardinghelper icon
Implementation Servicehelper icon
On-premise Deploymenthelper icon
Custom Integrationshelper icon
Time to implementhelper icon
< 1 hour
Training Sessionshelper icon
On-site Traininghelper icon
Managed Serviceshelper icon
SLA to requestshelper icon
< 8 hours
Only during business hours
Time to respond to ticketshelper icon
Few hours
Only during business hours
24/7 supporthelper icon
Unlimited Chatbotshelper icon
Template Repositoryhelper icon
Test Environmenthelper icon
No-code experiencehelper icon
Branding removalhelper icon
Chat widget customizationhelper icon
Facebook Messenger Channelhelper icon
WhatsApp Channelhelper icon
SMS Channelhelper icon
Invoke REST APIhelper icon
Rendering carouselshelper icon
Version Managementhelper icon
Auto Layouthelper icon
Create Subflowshelper icon
Broadcast messageshelper icon
Customized responseshelper icon
Analytics Dashboard
Drill-down propertieshelper icon
Data export as CSVhelper icon
API Connectorshelper icon
CSAT Ratinghelper icon
Pipeline Generatedhelper icon
Custom KPIshelper icon
Integration with BI toolshelper icon
Weekly analytics reporthelper icon
Live Chat
Live Chathelper icon
Seatshelper icon
Saved Replieshelper icon
Advanced Filteringhelper icon
Related Conversationshelper icon
APIshelper icon
Labelshelper icon
Team Routinghelper icon
Mobile Apphelper icon
Third-party Integrationshelper icon

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Any more questions?

We thought you might have some more questions. Here are some FAQs to help you out.

Do contact us if you need more help.

Why not try this Zendesk alternative out?

We’re the most reliable and reasonably priced Zendesk alternative in the market. Book a demo and see why we’re worth it.