Zendesk has everything, from ticketing services to support solutions. However, it’s clearly built for enterprises with a large team that can work on building your bot. You cannot depend on their services to build a conversational bot from no free plans to a painfully slow support team. The bot builder itself lacks the interface to build a human-like chatbot for conversations.
WotNot has raised the bar for startups with a forever-free plan, generous support, and a lot of handholding. If you don’t have the team, WotNot steps up to the occasion and helps you build the bot. You get to focus on your core strengths at a reasonable price while the bot acts as your sales and support person.
If you still want to dive deeper into the reasons to choose WotNot over Zendesk, here are some comparison points for you.