Visualize business impact with Chatbot Analytics
Data is the lifeblood of businesses in this digital era. Look at chatbot analytics from a business-centric view, helping you see and improve the performance of your chatbots for your business.
Data is the lifeblood of businesses in this digital era. Look at chatbot analytics from a business-centric view, helping you see and improve the performance of your chatbots for your business.
What you would see in our chatbot analytics dashboard is the result of hundreds of customer interviews that helped us know which KPIs were important to their business. From improving the conversion rate on the chatbot to evaluating the business impact the chatbot has brought in, our chatbot analytics most likely has it all.
What better way to measure the success of software than to see the pipeline it generates for your business. Our chatbot analytics allows you to define a dollar value for every contact generated, enabling you to see the exact pipeline attribution created by your chatbots.
Not every visitor behaves the way you expect them to, it is human nature after all. To analyze this behavior, we show you exactly what options were favored by your audience. Also, our chatbot analytics tool tells you which exact block is leading to large drop-offs so that the message can be tweaked for better results.
To make it easy to evaluate the performance of your chatbot, our chatbot analytics shows you metrics like hours saved, cost saved, conversion rate, engagement rate, abandonment rate, and the average session duration. Slice and dice this data with several properties to gauge what’s working and what’s not.
Every Wednesday we send you a weekly report of the performance of WotNot’s chatbots to your business in an easy to consume fashion delivered straight to your inbox. Get a snapshot of all important metrics that you track, and jump into our chatbot analytics from there if further oversight is needed.
Here are some more cool features that our chatbot analytics offers to help you make more sense of your data and improve your chatbots.
Evaluate how helpful your users think your chatbot is.
Automatically reach out to millions of potential customers via WhatsApp Chatbot.
Learn moreManage your customer communication across channels and scale real-time support over Live Chat.
Learn moreTurn answering boring Q&A’s into a conversational experience. Build a smart knowledge base.
Learn moreFree forever. No credit card required. Access most features.