Offer Instant Resolution with a Customer Support Chatbot

No customer would like to wait for a query resolution. With WotNot’s customer support automation solution, your bots handle all mundane queries and human agents step in only to deal with the most complex problems.

On average, a WotNot customer sees the following results each year

80%
Query resolved automatically
2K+
Agent hours saved
4.2
CSAT Rating
$30K
Support costs saved

Eliminate long wait times with instant support

Can we agree that most support queries are mundane and repetitive? With our FAQ Builder, train and build a knowledge base of such queries so that the bot instantly resolves those for which it knows the answer to. As a result, your agent productivity skyrockets.

Automating your Customer Support with WotNot

Available 24/7

Bring a smile to your customer’s faces by being available to them, all time around.

Scalable by Nature

No matter the volume of queries, every customer is catered to with instant support.

Cost-effective

Save on costs that you would otherwise bear by hiring full-time support teams.

Omnichannel

Reliable and consistent support across all channels, making it comfortable for your customers.

Customer Experience

Your customers have no reason to be unhappy with instant and reliable support.

Bring in your agents only when human assistance is needed

Your skilled customer support agents resolve high-value inquiries that benefit from that human touch. This helps your customer support department improve their agent productivity and morale.

Speak in the language your customer does

Delivering a top-notch customer service experience does not have to be expensive and premium. Using WotNot’s easy to use no-code bot builder, configure your customer support bot in a multilingual format to make support truly personalized.

ACE all areas of your Customer Support

Answering FAQs

Answering FAQs

Automate answering repetitive Q&As with a FAQ chatbot equipped with a smart knowledge base.
Collect CSAT

Collect CSAT

Collect customer satisfaction surveys from your customers to improve the CX.
Create Tickets

Create Tickets

Facilitate customers to raise service tickets in real-time to your favorite ticketing systems.
Ticket Status

Ticket Status

Fetch the status of an existing ticket to keep your customers informed.
Troubleshooting Tips

Troubleshooting Tips

Suggest multiple methods of resolving issues to help your customers succeed.
1:1 Interactions

1:1 Interactions

Using our live chat, provide human assistance to your customers for that personal touch.

Integrations make Customer Support powerful

Integrate with your favorite support systems like ticket management, CRMs, and internal systems to get data flowing on WotNot’s customer support solution.

Ready to Automate and Scale your Customer Support?