Knowledge bases built
from your own data.
Train your AI agents with your own knowledge to ensure it responds accurately, consistenly, and only with the knowledge you provide.
Add data to your knowledge base
Power your AI agent with data from across your business — like website, help docs, and files.
Preview for accuracy
Test your knowledge base to see if the data is clean by asking questions.
Data refresh
Set up a retraining cycle so your data always remains up-to-date.
Manage multiple knowledge bases
Easily manage all your data sources by creating separate knowledge bases.
Everything you need to build and customize AI agents—right at your fingertips, no technical skills needed.
Agents that perform actions
Create and execute functions to enable your agents to interact with business systems and generate dynamic responses.
Respond in 80+ languages
Multi-lingual capabilities enhance your customer experience.
LLM models
Choose from the best AI models in the business—ChatGPT, Anthropic, and Gemini.
Chained prompts, sharper answers
Guide AI thinking with a series of prompts to generate more accurate, thoughtful responses.
With each conversation, your AI agent generates insights on user interaction allowing you to coach it to become better at its job.
Modify AI-generated answers
Coach your AI agent by teaching it how to respond to certain questions.
Collect user feedback
For each AI response, user provides a helpful/not helpful feedback to get a pulse.
Tweak LLM settings
Fine-tune your AI responses by adjusting settings like chunk size, temperature, context window, and more.
Handover to human agents
When in doubt, AI agents transfer the chat to human agents to avoid negative experiences.
