Chatbot for your eCommerce store and Customer Support

Scale your ecommerce business to greater heights using a smart ecommerce chatbot. Right from handling lead generation, customer queries to abandoned cart activation, get your own retail bot which gets more done, round the clock.

Leading companies
leveraging Ecommerce Chatbot

Persona based Product Recommendation

Rope in your audience easily by showcasing products tailored to their persona. Help your customers discover new arrivals, personalized services and offers with ease. Drive more customers to the checkout page by understanding their preferences, answering their queries and recommending the best options accordingly.

Shipment & Tracking

Notify your customers without any hassle. Send latest updates on order confirmations, shipment, delivery status, collections and cancellations. Save your employees the trouble of looking up several systems to convey the required update. Empower your customers to track their orders at the ease of interactive messages.
The marketing campaign was ROI positive due to the chatbot which helped engage thousands of users on the Messenger platform and connect with our brand.

Mustafa Hotelwala

Sr. Dgtl. Project Manager

Read Story

Seamless Customer Support

Reduce support costs and increase customer satisfaction. Address FAQs on products and services instantly. Be there for your customers even outside operational hours. Automate all first level customer support queries across channels with your brand’s round-the-clock eCommerce bot.

Recover Abandoned Carts

Revive abandoned carts by sending customized reminders. Help your customers pick up right where they dropped off by automating timely reminders. With 70% open rate of chatbot messages, convince your customers to buy from you using notifications on discounts and exciting offers as per the abandoned orders.

Try our tailor-made industry templates

Take me there

Some more areas of interest

Advertising

Increase conversion rates by sending targeted offers. Integrate ad campaigns, cross-sell products, and make it easier for your customers to make a purchase through a high-converting conversational funnel.

Customer Feedback

Effectively collect customer feedback through natural conversations. Conduct surveys and use the data to track changing trends as well as tweak product recommendations accordingly.

Brand Engagement

Enter new markets, tap into new demographics, and expand your brand’s engagement through an omni-channel conversational commerce experience.

Lead Generation

Engage potential customers right from the get-go! From personalized service to on-demand product guides, respond to queries 24*7 instantly, and never miss another lead!

Referral Programs

Drive more engagement to your referral programs by customizing messages based on previous interactions.

Loyalty Program

Provide rewards and drive up your brand's loyalty using personalized quizzes and gamification.

What you can expect with WotNot!

1,825

Hours can be saved annually

30%

Increase in website engagement

2.5x

Increase in lead generation from website

See how WotNot is helping businesses
improve customer experience

Crayon Communications spawned a large impresssion with WotNot

With WotNot, Sterling Accuris Diagnostics births a new channel for lead gen

How Symphony limited generated 50,000 MQLs with WotNot