Chatbot for your eCommerce store and Customer Support
Scale your ecommerce business to greater heights using a smart ecommerce chatbot.
Right from handling lead generation, customer queries to abandoned cart activation, get your own retail bot which gets more done, round the clock.
leveraging Ecommerce Chatbot
Persona based Product Recommendation
Rope in your audience easily by showcasing products tailored to their persona. Help your customers discover new arrivals, personalized services and offers with ease. Drive more customers to the checkout page by understanding their preferences, answering their queries and recommending the best options accordingly.
Shipment & Tracking
Notify your customers without any hassle. Send latest updates on order confirmations, shipment, delivery status, collections and cancellations. Save your employees the trouble of looking up several systems to convey the required update. Empower your customers to track their orders at the ease of interactive messages.
The marketing campaign was ROI positive due to the chatbot which helped engage thousands of users on the Messenger platform and connect with our brand.
Reduce support costs and increase customer satisfaction. Address FAQs on products and services instantly. Be there for your customers even outside operational hours. Automate all first level customer support queries across channels with your brand’s round-the-clock eCommerce bot.
Recover Abandoned Carts
Revive abandoned carts by sending customized reminders. Help your customers pick up right where they dropped off by automating timely reminders. With 70% open rate of chatbot messages, convince your customers to buy from you using notifications on discounts and exciting offers as per the abandoned orders.
Increase conversion rates by sending targeted offers. Integrate ad campaigns, cross-sell products, and make it easier for your customers to make a purchase through a high-converting conversational funnel.
Effectively collect customer feedback through natural conversations. Conduct surveys and use the data to track changing trends as well as tweak product recommendations accordingly.
Enter new markets, tap into new demographics, and expand your brand’s engagement through an omni-channel conversational commerce experience.
Engage potential customers right from the get-go! From personalized service to on-demand product guides, respond to queries 24*7 instantly, and never miss another lead!
Drive more engagement to your referral programs by customizing messages based on previous interactions.
Provide rewards and drive up your brand's loyalty using personalized quizzes and gamification.
What you can expect with WotNot!
Hours can be saved annually
Increase in website engagement
Increase in lead generation from website
See how WotNot is helping businesses improve customer experience
Crayon Communications spawned a large impresssion with WotNot
With WotNot, Sterling Accuris Diagnostics births a new channel for lead gen
How Symphony limited generated 50,000 MQLs with WotNot