Drive high-touch interactions with a retail chatbot

From omnichannel engagement to boosting sales - enhance every bit about your consumers’ shopping experience. Provide the personalized service of a neighborhood store, at the scale of a multinational retailer, through the power of conversational commerce.

Leading companies in retail using bots

In-store Assistance

Despite the rampant growth in online shopping, nothing really beats walking into a brick and mortar store, to get a feel of what you’re purchasing. Retail chatbots can be embedded into every customer touchpoint, to provide a streamlined experience within a store to help customers in their queries of item location, right-fit & discount offers at the point of sale.

Holiday & Discount Promotions

Smart retail chatbot can be leveraged to promote upcoming and ongoing offers that help sell more inventory, and make the most of this busy time when the stores receive the most footfalls. WhatsApp chatbots can proactively reach out to your customers to notify on offers, compare prices and deliver targeted promotions.
We began to see more web conversions and better engagement with the chatbot. It also gave us rich insights into user behavior that ultimately shaped our marketing strategies.

Michelle Rojas

Project Manager

Personal Shopping Assistant

With thousands of products to choose from, help customers make the right choice, with a smart product recommendation bot. Deploy a virtual stylist bot to offer an unparalleled customer experience.

Marketing New Products

With brands launching new products on a regular basis, it is imperative to find new avenues to market them. Deploy a smart retail chatbot to promote products through the power of conversational e-commerce. Make it easier than ever for your customers to find and purchase products, with an omni-channel conversational experience.

Start a free trial and build your first chatbot today!

Free 14-day trial. No credit card required. Access all features.

Some more areas of interest

Seasonal Demand Spikes

Spend less time hunting for information, and be prepared for any spike in traffic with virtual assistants to help out your customers’ with their needs, round the clock.

Order Tracking

With a retail chatbot on WhatsApp, your customers can track, change or cancel their orders in seconds.

Dealership or Store Locator

Help customers find the nearest dealership or store, by entering their zip code or address, in a matter of seconds.

Improve Customer Loyalty

Send out hyper targeted campaigns with coupons or offers that match customer persona, and scale conversion along with brand loyalty.

Warranty Advisor

Retail chatbots remember your history of purchases, and provide instant information on return as well as replacement policies of products.

Training Employees

Automate the onboarding of your employees, and assist sales reps with their customer interactions, with an intuitive retail bot.

What you can expect with WotNot!


Hours can be saved annually


Increase in website engagement


Increase in lead generation from website

See how WotNot is helping businesses
improve customer experience

How Symphony limited generated 50,000 MQLs with WotNot

With WotNot, Sterling Accuris Diagnostics births a new channel for lead gen

How Ozone Wallcam decreased their service time by 80%

Scale your business with chatbots today

Free 14-day trial. No credit card required. Access all features.