Drive high-touch interactions with a retail chatbot
From omnichannel engagement to boosting sales - enhance every bit about your consumers’ shopping experience. Provide the personalized service of a neighborhood store, at the scale of a multinational retailer, through the power of conversational commerce.
In-store Assistance
Despite the rampant growth in online shopping, nothing really beats walking into a brick and mortar store, to get a feel of what you’re purchasing. Retail chatbots can be embedded into every customer touchpoint, to provide a streamlined experience within a store to help customers in their queries of item location, right-fit & discount offers at the point of sale.
Holiday & Discount Promotions
Smart retail chatbot can be leveraged to promote upcoming and ongoing offers that help sell more inventory, and make the most of this busy time when the stores receive the most footfalls. WhatsApp chatbots can proactively reach out to your customers to notify on offers, compare prices and deliver targeted promotions.
We began to see more web conversions and better engagement with the chatbot. It also gave us rich insights into user behavior that ultimately shaped our marketing strategies.
Michelle Rojas
Project Manager
Personal Shopping Assistant
With thousands of products to choose from, help customers make the right choice, with a smart product recommendation bot. Deploy a virtual stylist bot to offer an unparalleled customer experience.
Marketing New Products
With brands launching new products on a regular basis, it is imperative to find new avenues to market them. Deploy a smart retail chatbot to promote products through the power of conversational e-commerce. Make it easier than ever for your customers to find and purchase products, with an omni-channel conversational experience.
Try our tailor-made industry templates
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Seasonal Demand Spikes
Spend less time hunting for information, and be prepared for any spike in traffic with virtual assistants to help out your customers’ with their needs, round the clock.
Order Tracking
With a retail chatbot on WhatsApp, your customers can track, change or cancel their orders in seconds.
Dealership or Store Locator
Help customers find the nearest dealership or store, by entering their zip code or address, in a matter of seconds.
Improve Customer Loyalty
Send out hyper targeted campaigns with coupons or offers that match customer persona, and scale conversion along with brand loyalty.
Warranty Advisor
Retail chatbots remember your history of purchases, and provide instant information on return as well as replacement policies of products.
Training Employees
Automate the onboarding of your employees, and assist sales reps with their customer interactions, with an intuitive retail bot.What you can expect with WotNot!
1,825
Hours can be saved annually30%
Increase in website engagement2.5x
Increase in lead generation from website
