From travel bookings, real-time service requests to instant query resolution, automate processes across sales and customer support with a travel bot.
Have your travel chatbot generate more bookings, 24x7, by providing a simplistic experience to the user using natural language. Instantly address booking inquiries, cross-sell or up-sell packages, recommend itineraries, process payments and more to accelerate conversions, at scale.
Go a step further by assisting your customer throughout the trip. Let the tourism chatbot recommend local hotspots as per the customer’s preferences, and provide map directions.
I was quite amazed to see how smoothly the chatbot was catering to the requirements of my international audience.
Handle refunds and cancellations with ease. Send the latest ticket updates. Process refunds and rebookings right within the travel chatbot across website, Facebook Messenger, WhatsApp and other channels.
Save ample time as well as resources by automating FAQs, and avoiding long call centre queues. Reduce your support costs, and delight your customers by providing instant responses round-the-clock, on the channel of their choice.
Free 14-day trial. No credit card required. Access all features.
Itinerary Notifications
Once the user has booked their tickets, the travel chatbot can start sending important notifications and updates on their ticket status as well as itinerary to the user directly on WhatsApp.
Refund Status
Let users check the status of their ticket cancellation/refund by providing their PNR details on the chat. With a seamless integration to the database, the chatbot can fetch the relevant details and display the refund status or related information.
Cancel/Modify Bookings
In the event that the user wishes to cancel/modify their bookings, they can do so directly, by making a relevant request to the bot.
Travel Assistance
Personalize your customer’s experience by giving them the best travel recommendations, and list of entertainment options that suit their persona.
Airport Assistant
Make it easy for your customers to access the right airport services with the always-on chatbot.
Hotel Booking
Reduce turn-around time by instantly addressing queries on hotel bookings, rooms and services.1,825
Hours can be saved annually
30%
Increase in website engagement
2.5x
Increase in lead generation from website
Free 14-day trial. No credit card required. Access all features.
