Supercharge CX with a chatbot for travel and tourism

From travel bookings, real-time service requests to instant query resolution, automate processes across sales and customer support with a travel bot.

Leading companies in
leveraging travel chatbots

Booking Assistance

Have your travel chatbot generate more bookings, 24x7, by providing a simplistic experience to the user using natural language. Instantly address booking inquiries, cross-sell or up-sell packages, recommend itineraries, process payments and more to accelerate conversions, at scale.

Local Insider

Go a step further by assisting your customer throughout the trip. Let the tourism chatbot recommend local hotspots as per the customer’s preferences, and provide map directions.

I was quite amazed to see how smoothly the chatbot was catering to the requirements of my international audience.

Ranju Joseph

Director

Refunds & Cancellations

Handle refunds and cancellations with ease. Send the latest ticket updates. Process refunds and rebookings right within the travel chatbot across website, Facebook Messenger, WhatsApp and other channels.

Customer Service

Save ample time as well as resources by automating FAQs, and avoiding long call centre queues. Reduce your support costs, and delight your customers by providing instant responses round-the-clock, on the channel of their choice.

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Some more areas of interest

Itinerary Notifications

Once the user has booked their tickets, the travel chatbot can start sending important notifications and updates on their ticket status as well as itinerary to the user directly on WhatsApp.

Refund Status

Let users check the status of their ticket cancellation/refund by providing their PNR details on the chat. With a seamless integration to the database, the chatbot can fetch the relevant details and display the refund status or related information.