5 Best WordPress Chatbots in 2025

Summary: The 5 best WordPress chatbots in 2025: WotNot, Tidio, Chatbase, Crisp.chat, Chatbot.com

Getting visitors to your website is only half the battle, right? The real test is to retain them. If answers are not available instantly, users lose interest and leave the site.

A missed question means a lost opportunity. A delay? That is an open door for your competitors.

People expect rapid and effortless support. Even Zendesk reports that 89% of consumers believe a fast response impacts their decision to choose a business.

Adding a chatbot to your WordPress website solves this problem by improving engagement and helping you turn visitors into customers.

However, a single Google search for “WordPress chatbot” will flood you with endless options. This makes it harder to choose the right one. Let's make it easier for you by presenting a curated selection of the top 5 chatbots for WordPress websites. We have thoroughly evaluated tens of WordPress chatbot plugin show you the best wordpress plugin available in the market. 

Before we begin, let’s show you its benefits to your business.

How does a WordPress chatbot benefit your website?

Incorporating a chat bot into your WordPress site offers several advantages:

• Round-the-Clock Availability: Provides immediate responses to website visitors at any time, ensuring customers receive support even beyond regular business hours through automated live chat support.

• Scalability: Effortlessly handles multiple conversations at once without delays, allowing your support system to grow with demand.

• Cost Efficiency: Automates responses, reducing the need for extensive customer support teams and thereby cutting operational expenses.

• Enhanced User Experience: Delivers personalized interactions and straightforward navigation, leading to increased customer satisfaction.

• Lead Generation and Sales Assistance: Captures leads, qualifies prospects, and facilitates purchases to maximize conversion rates.

• Decreased Workload for Support Teams: Manages FAQs and repetitive queries, freeing human agents to focus on more complex issues.

• Seamless Integration: Connects with CRM, email marketing, and eCommerce platforms to streamline business operations.

The 5 best WordPress chatbot plugin in 2025

Here are the top 5 WordPress chatbot plugin to consider for your business.

1. WotNot

WotNot is the easiest platform to build both chatbots and AI agents, offering a super simple no-code bot builder with complete flexibility. Whether you want to create chatbots yourself or need expert help, WotNot provides managed services to build and maintain your bot solution. It’s best suited for small to mid-size companies looking for an intuitive yet powerful chatbot platform.

WotNot pros:

• Easy-to-use no-code chatbot builder to create chatbot flows

• Multilingual chatbot using LLM models like OpenAI, Google Gemini

• Seamless API integrations with any system

• Managed services to build and maintain chatbots

• Integrated live chat support for human handover requests

• Multi-channel support (Web, Facebook Messenger, Instagram, WhatsApp, and SMS)

• Customization options for chatbot widget with custom CSS

• CSAT to collect customer feedback

• Quick support with <8 hour SLA and account manager allocation

WotNot cons:

• No support for voice channels

• Initial bot setup may require some effort

WotNot pricing:

Starter - $99/month, Premium - $299/month, Ultimate (includes managed service) - $899/month.

2. Tidio

Tidio is a versatile WordPress chatbot plugin designed for small and medium businesses that need an all-in-one live chat and chatbot solution. It enables businesses to automate responses, collect leads, and offer real-time customer support.

Tidio also provides real-time visitor monitoring that makes it easier for businesses to track user behavior and initiate conversations. This feature also helps in identifying potential leads and engaging these leads at the right moment, increasing conversion rates.

Tidio pros:

• Easy to install and integrates seamlessly with WordPress

• AI-powered chatbot with automation workflows

• Multi-channel support (Facebook Messenger, Instagram, and email)

Tidio cons:

• Advanced AI features require higher-tier plans

• Free plan has limited chatbot automation

Tidio pricing:

Starter: $29/month, Growth: $59/month, Plus: $749/month, Premium: $2999/month.

3. Chatbase

Chatbase is a complete platform for chat-based AI agents that allows businesses to build custom ChatGPT-like chatbots for their websites. This WordPress chatbot plugin uses machine learning and allows for easy embedding of the chatbot into WordPress sites.  It does not support rule-based flows, making it best suited for small businesses that need an affordable and easy-to-use chatbot solution.

Chatbase pros:

• Very simple to use due to its limited feature set

• High answer accuracy using AI models

• Cost-effective pricing

• Well-designed chatbot widget to engage customers

• Easy to install wordpress plugin

Chatbase cons:

• No customization options for chatbot flows

• Slow customer support response times

• Limited integration capabilities with external tools

• No customer feedback collection

Chatbase pricing:

Hobby - $40/month, Standard - $150/month, Pro - $500/month.

4. Crisp.chat

Crisp is an all-in-one AI-powered business messaging platform that enhances customer experience by providing a scalable customer support system. It ensures businesses never miss important customer interactions with real-time notifications and a shared inbox for seamless team collaboration. Crisp is ideal for businesses looking to centralize customer conversations and automate support with AI chatbots.

It is also one of the most popular wordpress chatbot plugin used in the North America region.

Crisp.chat pros:

• Shared inbox consolidates conversations for better team collaboration

• AI chatbot automates responses and customer engagement

• Co-browsing feature allows live troubleshooting

• Multi-channel support for seamless customer interactions

• Includes CRM, ticketing system, and knowledge base for customer management

Crisp.chat cons:

• Can be expensive for small businesses

• Limited chatbot customization options compared to dedicated chatbot platforms

Crisp.chat pricing:

Pro - $95/month, Unlimited - $295/month.

5. Chatbot.com

Chatbot.com is an AI-driven chatbot builder and WordPress plugin designed to help businesses automate customer interactions effortlessly. With a drag-and-drop chatbot builder, it enables users to create chatbots without coding knowledge. The platform is ideal for businesses looking to streamline customer support, appointment scheduling, and lead generation on their WordPress websites.

Chatbot.com pros:

• No-code drag-and-drop builder for easy chatbot creation

• Generative AI for dynamic, human-like responses

• Pre-built chatbot templates for quick deployment

• Multi-platform support (LiveChat, Facebook Messenger, Slack, etc.)

• Detailed analytics and reporting for chatbot performance tracking

Chatbot.com cons:

• Pricing can be expensive for high-traffic websites

• Limited customization beyond pre-defined chatbot flows

Chatbot.com pricing:

Starter: $64/month, Team - $169/month, Business - $499/month.

Now that you have the list of top chatbot plugins, let’s help you know how to add a chatbot to a WordPress website.

How to install a WordPress chatbot to your website

Adding a chatbot to your WordPress website has never been easier thanks to straightforward plugins. For example, let's take WotNot and explore the steps required to integrate it into your site.

Step 1: Install & activate the plugin

First, search for the "WotNot plugin" on the WordPress plugin marketplace and install it.

• Log in to your WordPress account.

• Navigate to Plugins > Add New.

• In the search bar, type “WotNot” and hit Enter.

• Locate the WotNot Chatbot plugin and click Install Now.

• Once installed, click Activate.

After the activation, you will notice a “WotNot” menu in your WordPress dashboard. This is where you will manage all the chatbot related settings as per your requirements.

Step 2: Build the chatbot flow on WotNot

Next, create an account on WotNot to build the WordPress chatbot for your website.

• Visit WotNot's signup page

• Enter the details to create an account

• Navigate to Bot Builder > Create a chatbot

• Design the flow for your WordPress chatbot

Step 3: Customize the chatbot appearance

Customize how you want your chatbot to look on your website by tweaking the accent color, the avatar and the overall look and feel of the chat widget. Learn more.

Step 4: Embed the code snippet and go live

Now that your chatbot is set up, you need to embed it into your WordPress website:

• Go to "Channel configuration" > Web > Configuration

• Enter the domain of your website

• Click "Save" and copy the code snippet

• Navigate to the "WotNot plugin" menu on your WordPress dashboard

• Paste the code snippet on the "Chatbot snippet" box and hit "Save"

Sometimes, your caching plugins may require a cache clear for the chatbot to display.

After completing the setup, visit your website to verify that the chatbot is operational. To make any modifications to the chatbot flow, simply log into your WotNot account and implement the updates; these changes will automatically be reflected in your WordPress chatbot.

What makes the best WordPress chatbot plugin?

Choosing the best WordPress chatbot plugin isn’t just about picking the most popular option—it’s about finding the one that best fits your business needs. The right chatbot plugin should be easy to set up, powerful enough to automate conversations, and flexible enough to integrate with your existing tools.

Here’s what to look for:

• Easy to install: A great chatbot plugin should be super simple to install on WordPress. Ideally, it should be available as a WordPress plugin that can be activated in just a few clicks, without requiring complex coding or external hosting setups.

• Simple to build and deploy: Not everyone is a developer, so the best chatbot plugins offer an intuitive drag-and-drop builder that lets you create your desired chatbot flow easily. Whether you need a chatbot for lead generation, customer support, or appointment scheduling, the setup process should be smooth and require minimal technical expertise.

• Cost-effective: The best WordPress chatbot solutions should provide good value for money. While free options exist, they often come with limitations. A well-priced chatbot should offer scalable plans, ensuring businesses only pay for the features they actually need—whether it’s basic FAQ automation or advanced AI-powered interactions.

• AI: AI is no longer a luxury—it’s a necessity. The best chatbot plugins should support smart AI chatbots that can be trained using your website content and provide human-like responses. Look for solutions that leverage OpenAI, Gemini, or other AI models to answer customer queries accurately and improve over time.

• Integrations: Your chatbot should not operate in isolation. The best WordPress chatbot plugins integrate seamlessly with internal systems, including CRM tools, eCommerce platforms, and third-party apps. This ensures a smooth workflow and enhances automation capabilities, from lead capture to customer support.

• Reputable & reliable: A chatbot plugin might look good on paper, but how well does it actually perform? Choosing a provider that has been in the chatbot space for at least three years ensures you get a mature product backed by a strong customer support team. A reputable chatbot provider also regularly updates its platform to keep up with industry trends and security requirements.

By focusing on these key factors, you can find a WordPress chatbot plugin that fits your needs and helps your business automate interactions efficiently.

Make the most of your WordPress chatbot plugin

WordPress chatbots have transformed customer interactions by providing 24/7 support and automating responses. These chatbots help businesses save time, reduce operational costs, and streamline communication without requiring constant human intervention.

When selecting a WordPress chatbot plugin for your WordPress site, ease of installation, AI capabilities, integrations, and cost-effectiveness must be your top priorities. Consider choosing plugins like WotNot, Tidio, Chatbase, Crisp, and Chatbot.com that offer a range of features to suit different business needs.

With the right chatbot, businesses improve user experience and drive conversions. If you are looking to integrate a chatbot into your WordPress website, evaluate the options carefully and choose one that aligns with your goals.